2 Year Guarantee
At Farpoint we give you a 2 year guarantee when purchasing your new Apple Mac, iPad, iPhone, Watch or iPod giving you piece of mind for your new product.
Authorised Apple Reseller
Apple Authorised Reseller – Farpoint has been recognised by Apple for providing superior customer service with a focus on Apple solutions, service and support. With nearly the entire the range of Apple products available in store, we know our products inside out and will be able to help with any questions, queries and will be able to give our personal recommendation whatever your needs!
Apple Authorised Service Provider – as an Authorised Service Provider, Farpoint can provide comprehensive support and repair services for Mac products. Our Apple-certified technicians complete regular training and assessments, so you can be confident you’re getting help from qualified, experienced professionals.
Farpoint offer relaxed and friendly training for all levels at our showroom on Walcot Street. We offer one-to-one sessions on all things Apple, from the most basic to the most advanced. We can also bring the training to you, allowing you to learn at your own pace on your own machine, in your own environment.
Farpoint offers a tailored service for businesses, from setting up your system, to maintaining it once it’s in place. When your new machine arrives, so do our Technicians. We install everything for you, making sure your whole system is working and is fully integrated with your existing setup where necessary.
Hosting – Cross Platform Integration – Mail Servers – On Site Installation – Rentals
Service and Repairs
As an Apple Authorised Service Provider we undertake all Mac repairs, including those that are covered by the manufacturers warranty, as well as upgrades.
For out of warranty repairs we offer a tiered payment system, starting at £29 the first tier covers all software based repairs and diagnostics of any fault. The subsequent tier includes fitting hardware components and migrating data between Mac computers and, lastly, Tier 3 is reserved for migrating information from a PC to a Mac computer and our Fast Track service which guarantees an initial diagnosis within 4 working hours.
The Workshop is open Monday-Friday, 10:00-17:30. In order to to organise a repair please come in to the store or contact us on 01225 460678.
MOT Service and Diagnostics
Hardware Based Repairs and Mac to Mac Migration
PC to Mac Migration and Fast Track Service
Monday to Friday - 10:00 to 17:30
Saturday - 10:00 to 17:00
Sunday - Closed
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