About Us

Products and Services Available at Farpoint
With over 25 years experience, Farpoint is one of the UK’s leading specialists in Macintosh technology and effective cross platform integration. Farpoint’s team offer state-of-the-art Apple equipment and expert guidance to both business and private clients. Farpoint is one of the only organisations in the country to offer advice on integrating Mac with PCs. They have helped to build, service, maintain and evolve a range of networks to meet clients’ needs and specifications within the design, print, publishing and recording industries. Farpoint’s showroom on Walcot Street has the latest in Apple and Bose equipment to experience.


Authorised Apple Reseller

 Apple Authorised Reseller – Farpoint has been recognised by Apple for providing superior customer service with a focus on Apple solutions, service and support. With nearly the entire the range of Apple products available in store, we know our products inside out and will be able to help with any questions, queries and will be able to give our personal recommendation whatever your needs!

Workshop

 Authorised Service Provider – Farpoint is an Apple Authorised Service Provider, which means we can provide comprehensive support and repairs services for Mac products. Our Apple-certified technicians complete regular training and assessments, so you can be confident you’re getting help from qualified, experienced professionals.

Training

Farpoint offer relaxed and friendly training for all levels at our showroom on Walcot Street. We offer one-to-one sessions on all things Apple, from the most basic to the most advanced. We can also bring the training to you, allowing you to learn at your own pace on your own machine, in your own environment.

Business Support

Farpoint offers a tailored service for businesses, from setting up your system, to maintaining it once it’s in place. When your new machine arrives, so do our Technicians.  We install everything for you, making sure your whole system is working and is fully integrated with your existing setup where necessary.
Hosting – Cross Platform Integration – Mail Servers – On Site Installation – Rentals

TRAINING
One to One Tuition to Suit You


No matter where your device came from, Farpoint are on hand for all of your training needs! We’ll give you help with whatever you’d like to learn in our extensive, one-to-one training sessions that are tailored specifically to you. Whether you’re looking to get your head around integrating a new iPhone into your life, sorting out a troublesome e-mail account or even if you want to get to grips with a professional piece of software - we can help!

Individual lessons are charged at £25 per hour.
Farpoint Privilege Club Membership only £95 for 12 lessons over 12 Months.
Please contact us for the availability of home visits.

Service and Repairs

In and Out of Warranty Mac Repairs
Farpoint, your local Apple Authorised Service Provider

As an Apple Authorised Service Provider we undertake all Mac repairs, including those that are covered by the manufacturers warranty, as well as upgrades.

For out of warranty repairs we offer a tiered payment system, starting at £20 the first tier covers all software based repairs and diagnostics of any fault. The subsequent tier includes fitting hardware components and migrating data between Mac computers and, lastly, Tier 3 is reserved for migrating information from a PC to a Mac computer and our Fast Track service which guarantees an initial diagnosis within 4 working hours.

The Workshop is open Monday-Friday, 10:00-18:00. In order to to organise a repair please come in to the store or contact us on 01225 460678.

  • Service Pricing (in £)

    -------------------------------------

  • Tier 1

    MOT Service and Diagnostics

  • Tier 2

    Hardware Based Repairs and Mac to Mac Migration

  • Tier 3

    PC to Mac Migration and Fast Track Service

Opening Times

Monday to Saturday - 10:00 until 18:00
Sunday - 11:00 until 16:00

SECOND HAND AND EX-DEMO
Second Hand and Ex-Demo MacBooks, iMacs, iPads and Bose Audio Equipment


At Farpoint we often have stock of ex-demonstration products or second hand items that have come in through our rental services. In the case that a product has previously been used we always ensure that the item is in a completely working condition, making certain that it has been checked over fully by our trained technicians before it is put up for sale.

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