Authorised Apple Reseller
Apple Authorised Reseller – Farpoint has been recognised by Apple for providing superior customer service with a focus on Apple solutions, service and support. With nearly the entire the range of Apple products available in store, we know our products inside out and will be able to help with any questions, queries and will be able to give our personal recommendation whatever your needs!
Apple Authorised Service Provider – as an Authorised Service Provider, Farpoint can provide comprehensive support and repair services for Mac products. Our Apple-certified technicians complete regular training and assessments, so you can be confident you’re getting help from qualified, experienced professionals.
Farpoint offer relaxed and friendly training for all levels at our showroom on Walcot Street. We offer one-to-one sessions on all things Apple, from the most basic to the most advanced. We can also bring the training to you, allowing you to learn at your own pace on your own machine, in your own environment.
Farpoint offers a tailored service for businesses, from setting up your system, to maintaining it once it’s in place. When your new machine arrives, so do our Technicians. We install everything for you, making sure your whole system is working and is fully integrated with your existing setup where necessary.
Hosting – Cross Platform Integration – Mail Servers – On Site Installation – Rentals
Service and Repairs
As an Apple Authorised Service Provider we undertake all Mac repairs, including those that are covered by the manufacturers warranty, as well as upgrades.
For out of warranty repairs we offer a tiered payment system, starting at £29 the first tier covers all software based repairs and diagnostics of any fault. The subsequent tier includes fitting hardware components and migrating data between Mac computers and, lastly, Tier 3 is reserved for migrating information from a PC to a Mac computer and our Fast Track service which guarantees an initial diagnosis within 4 working hours.
The Workshop is open Monday-Friday, 10:00-18:00. In order to to organise a repair please come in to the store or contact us on 01225 460678.
MOT Service and Diagnostics
Hardware Based Repairs and Mac to Mac Migration
PC to Mac Migration and Fast Track Service
Monday to Saturday - 10:00 until 18:00
Sunday - Closed
Christmas Opening Times
24th to 27th - Closed
28th - 10:00 Until 17:00
29th - 10:00 until 18:00
30th - 10:00 until 18:00
31st - Closed
1st - Closed
Paul’s Tech Tips I am often asked what is the best way to synchronise files, and the answer to this is to save them on iCloud Drive. iCloud Drive allows you to access and edit the same document on multiple devices. Many refer to iCloud as a backup, but it is important to understand that Read more about Paul’s Tech Tips: iCloud[…]
The Smart Speaker for Music Lovers The new Sonos One with Amazon Alexa Sonos One blends great sound with Amazon Alexa, the easy-to-use voice service, for hands-free control of your music and more. Use your voice to play songs while you cook or tell Alexa to turn the volume up.You can even request your favourite Read more about Sonos One – Voice Controlled Smart Speaker […]
Paul’s Tech Tips We have recently dealt with a customer’s computer which has highlighted a major issue. Never turn off your machine when in the middle of an update. You could have a machine that won’t boot up and, in the worst-case scenario, require replacement hardware, which can be a very expensive mistake! As Apple Read more about Paul’s Tech Tips: Updating Your System[…]
Paul’s Tech Tips A live photo captures what happens 1.5 seconds before and after you take a photo and is normally switched on by default. However, should you wish to disable this feature, click the yellow dot at the top of the camera window. It is worth noting that, when a live photo is taken, Read more about Paul’s Tech Tips: Live Photos (Available on iPhone 6s And Above)[…]
Paul’s Tech Tip’s In the new operating system iOS 11 for iPad and iPhone, it is now possible to customise the control centre. For example, you now have the ability to add a magnifying glass straight to the lock screen. To do this, on your device go to Settings, Control Centre, Customise Controls and you Read more about Paul’s Tech Tips: Customising Your iOS Control Centre[…]
Something cute has wandered into Farpoint! Coming in shades of orange, lime, and black, the Xoopar Boy Mini is a wonderful little selfie remote and wireless speaker in one that hangs easily from your bag, and fits in the palm of your hand. Its small stature delivers a surprisingly rich bass and can play your Read more about The Xoopar Boy Mini Speaker[…]
Don’t you just hate it when your iPhone slips through your hand? It can lead to a costly repair or replacement and we all hate to be without our phones for more than a minute. To put it into perspective, an out-of-warranty screen replacement for an iPhone SE, 6s, and 7 is £136.44, and £156.44 Read more about UAG – Protecting your iPhone[…]
When it comes to home speakers the Bose range is one of the very best available. Here at Farpoint our showroom plays host to the full range of Bose home speaker systems and there truly is something for everyone. Sometimes, however, it can be a challenge to know which speaker is right for you or Read more about Bose Buyer’s Guide: Soundlink or Soundtouch[…]
As the clock struck six yesterday Apple sent us all a shiny new update for our iDevices: iOS 10. For most people the improvements to Messages, Siri and Safari will have them updating at the first opportunity, but some tend to be nervous when running an update. For those of you who are, here is Read more about iOS 10 – What to know before you install[…]
This week it appears that most college level students have received their A-Level results (congratulations!). Around this time of year many people will soon to be looking to purchase a computer to see their sons and daughters through university. I thought that I’d chip in with, given my experience at uni, which Mac I would Read more about My personal choice of MacBook for university![…]